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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loans

Great website, easy to use and can make further payments easy Reviewed on: 2nd July 2020

Easy to set up, quick transaction and manageable repayments

I hadn't had much experience with the vehicle loans before, mostly just finance. After getting caught in a tight spot with money I used Ratesetter to secure a loan within a few day's I purchased a new work vehicle, the fund's were in my account the night before with no issues and so far everything has been fine. The application was simple and the decision was fast. Couldn't recommend them more Reviewed on: 2nd July 2020

Easy online application and fast decisions

Rate setter was introduced to me by a broker when I was looking to purchase a new car as an alternative to vehicle finance. At the time I had no idea peer to peer lending was even a thing, such a good idea!! Rate setter made the whole process so easy, I’ve been a repeat customer since as they’re reliable, fast and competitive. Thank you ratesetter Reviewed on: 2nd July 2020

Excellent loan service

I took out a loan for £10,000 with ratesetter. I used the money to get a new car. It was easy to customise the length of the loan and to pay it off early. The interest rates were lower than with my bank and it was easy to take the loan out. Reviewed on: 2nd July 2020

Simple and straight forward

Great experience so far. Super straight forward to apply and the online portal shows how much you've paid and the amount outstanding to help monitor your loans. Reviewed on: 2nd July 2020

Great rates and service

If i ever need a loan I will be back! Great rates cheaper than banks. Money deposited quickly, no hassle from start to finish. Thank you. Reviewed on: 2nd July 2020

Overall excellent

From first contact they were so easy to deal with. Their website is very user friendly and idea on a mobile phone. All rates have been highly competitive. I'd highly recommend RateSetter to anyone and everyone. Thanks Reviewed on: 2nd July 2020

Very good experience very understandable terms aswell

just to sugar coat what I said as the review I’d say they are very quick at responses and very helpful, loans have never been easier with these people, very happy with my experience Reviewed on: 2nd July 2020

Hassle free and fair.

Very easy company to deal with. Great assistance when needed. Easy to understand and access. Reviewed on: 2nd July 2020

Great service

Quick, easy access. A great help when in need. Great rates and employees very helpful Reviewed on: 2nd July 2020

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