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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

All round great lender

Quick application, quick approval response, and money was in my account straight away. Other lenders took their time to get back to me and when they did it was high interest. RateSetter gave me a very good rate and no messing about, overall very happy chappy Reviewed on: 2nd July 2020

Superb

So easy to apply, very quick process, no hassle at all to get the "paperwork" done and came well recommended. I would definitely add my recommendations to that, too! Reviewed on: 2nd July 2020

Simple, efficient and user friendly.

Ratesetter made my application easy and very straight forward, with clear step by step explanation. Good interest rates and excellent customer care made.the application experience easy. Reviewed on: 2nd July 2020

Helpful, professional & great rates!

I have been using Ratesetter for a number of years now and taken out 3 short term loans with them. I have found them to be efficient, friendly and very upfront and clear in regards to interest and repayments. They will always be my number 1 to go to should I need to borrow in the future. A very happy customer Reviewed on: 2nd July 2020

Amazing Company

Got a line to consolidate my debts, everything was so easy. Amazing customer service every time. Could not fault! Reviewed on: 2nd July 2020

American Road Trip!

I loaned a sum for a road trip that I did last year and could not have afforded it without this loan, it’s really easy to set up and easy to access and manage my payments. Would definitely recommend! Reviewed on: 2nd July 2020

Really easy and fast to setup

no problems, quick and easy to setup Reviewed on: 2nd July 2020

Always been there

Used twice. First one paid off early, which was easy to do, very well explained. 2nd was easy to apply for, based on previous use. Reviewed on: 2nd July 2020

Quick , easy and reliable

Used twice for a loan ,, good rates and easy to apply , approved and money received in a couple of days Reviewed on: 2nd July 2020

Good and quick

Good service. Quick and easy. I would recommend Reviewed on: 2nd July 2020

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