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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Flawless

Easy, quick, best rates and flawless service Reviewed on: 2nd July 2020

Great Company!

Easy process, great customer service, would highly recommend. Reviewed on: 2nd July 2020

Love this service

Ratesetter have been absolutely amazing since I started using them. I've taken out loans before but never felt this comfortable and happy with handling my payments and I'd be glad to use them any time in the future. Reviewed on: 2nd July 2020

Second time using Ratesetter

Easy, no problems ever with Ratesetter Reviewed on: 2nd July 2020

Brilliant company.

On applying for a loan I was give a great apr even though my credit rating wasn’t the best! The website is easy to use and is very informative. Reviewed on: 2nd July 2020

Great loans

Super easy experience, would be happy to recommend, no issues Reviewed on: 2nd July 2020

Quick and easy

for a first time borrower of any type of loan i found the application quick and easy, the staff were quickly avle to accept my request and email the terms and conditions ect promtly. Great service and the rates are amazing especially for a first timer. I needed money quickly to help pay towards the deposit of a funeral and they didnt let me down. Fantastic company, staff and website (including website layout its easy to use) Reviewed on: 2nd July 2020

No fuss borrowing

Easy and reliable. Everything done in minutes. Even partial repayment went smooth. Reviewed on: 2nd July 2020

Rate setter 100%

Rate setter is by far the simplest and easiest way to have a small loan. The apr was much lower then any other company or credit card. My loan is almost finished but if I needed another I would 100% use these 1st Reviewed on: 2nd July 2020

Easy and hassle free

It was very simple to get started, withdraw the money and I've been paying it for two years with a year left with no hassle or issues. I was very apprehensive using a website for a loan but I've been very happy with the service so far! Reviewed on: 2nd July 2020

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