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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Honest, friendly service.

Helpful and friendly customer service. Easy to apply. Interest rates very reasonable. Reviewed on: 2nd July 2020

Fantastic customer service

Employees always polite and very helpful on the phone and also come across in a very professional manner. My loan was easy to set up and I had no issues, would highly recommend Reviewed on: 2nd July 2020

Quick and simple

I've used ratesetter on a few occasions now and found it very simple to use. I found the interest to be low compared to other places, they have always came out top with their quotes Reviewed on: 2nd July 2020

Definitely recommend!

Ratesetter offered a great loan for me, small monthly repayments and had no problems so far! Was quick to obtain the loan and felt comfortable using them. Reviewed on: 2nd July 2020

Fair, Convenient and hassle free

I needed a quick loan and was happy to not have to resort to a payday loan or an extortionate bank loan. Was approved and received the money on the day and never struggled with the fair rate. Reviewed on: 2nd July 2020

Simply a fantastic service

Couldn’t fault how quick the service was in desperate times, a credit to the business market Reviewed on: 2nd July 2020

Great service company

Applied was for loan very straight forward good service highly recommend Reviewed on: 2nd July 2020

Straight forward, hassle free money lending

I have had no problems with my current contract. Would recommend to others. Reviewed on: 2nd July 2020

Excellent

Couldn't fault anything about them Reviewed on: 2nd July 2020

Great service

This company is perfect easy to us and monitor your loan and adjust if need be!! Reviewed on: 2nd July 2020

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