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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and Convenient

Had a great experience with Ratesetter. Easy to apply, no issues at all. Love that I can pay off extra at no charge Reviewed on: 2nd July 2020

Very good

I had a loan with Ratsetter for 18 months. Everything was very easy. I set up the loan online, paid by direct debit and closed my load early all with no issues. I didn't contact customer services because I could do everything easily online Reviewed on: 2nd July 2020

Highly recommended

Best loan company I have dealt. Nice, quick and easy! Reviewed on: 2nd July 2020

Easy application and quick decision. A company with morals

Extremely impressed with the quick response. This company cares for its clients which is a rare commodity which has enhanced my appreciation. I would not hesitate to recommend Ratesetter. Reviewed on: 2nd July 2020

Loan review

Easy to get money and rates were pretty good. Reviewed on: 2nd July 2020

A straight forward, no nonsense service

All communication was precise a d given by very courteous staff Reviewed on: 2nd July 2020

Easy transaction for a personal loan

A very easy smooth transaction, with no hidden costs. Very nice and professional agents, always willing to help. Thank you Reviewed on: 2nd July 2020

Very professional

Great customer service Reviewed on: 2nd July 2020

Excellent peer to peer lending company

An excellent lending company. Have had absoloutely no problems with the service, and they have been extremely helpful. Reviewed on: 2nd July 2020

Easy, painless, manageable

never had a problem with ratesetter been with them for years, easy, relayable, and hassle free. Reviewed on: 2nd July 2020

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