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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Quick and reliable service never any issues professional agents know what they are talking about Reviewed on: 2nd July 2020

Convenient and Quick

Highly recommended. Very quick decision. Reviewed on: 2nd July 2020

Quick & Easy

Easy to apply and a quick response regarding acceptance Reviewed on: 2nd July 2020

Good

Spot on fast service reasonable apr rates Reviewed on: 2nd July 2020

Amazing credit lender.

Ratesetter were professional in the care when I first enquired for a loan. Making sure repayment was manageable without heavly impacting my months salary. They made me feel at ease using there service. Repayment is quick and easy with an option to repay more if you should wish. They outline the dates and amounts of all your payments till conclusion which other lenders don't tend to do. Fantastic service. Reviewed on: 2nd July 2020

Excellent Rating for Ratesetter

Always given competative rates and flexible. Reviewed on: 2nd July 2020

So easy to deal with

Quick and easy service, very helpful and knowledgeable staff. Highly recommend Reviewed on: 2nd July 2020

Straightforward. Clear

Easy application process. Fast decision. Clear terms & competitive rates. Reviewed on: 2nd July 2020

Best Loan Company Out There

RateSetter provide fantastic rates, coupled with exceptional customer service. I'd always recommend them to anyone looking for a new loan. Reviewed on: 2nd July 2020

Helpful and easy to set up

I’ve used ratesetter for years and always had the assistance when it was needed Reviewed on: 2nd July 2020

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