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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

I had two loans through ratesetter, customer service is very good and very easy process to apply, website is also very handy. Highly recommend. Reviewed on: 2nd July 2020

Brilliant

Quick, friendly and money straight to your account Reviewed on: 2nd July 2020

Best way to borrow

Quick and easy leaning solution Reviewed on: 2nd July 2020

Excellent credit company

I have had a number of loans over the years from Rate Setter.I cannot fault them.their rates are excellent ,well below what other credit companies offer... Ihave no hesitation in recommending them.and would use them anytime. Reviewed on: 2nd July 2020

Best in the market

I got the loan with ease and easy payment plan. Reviewed on: 2nd July 2020

Amazing

This loan Company is bang on Never have problem. Reviewed on: 2nd July 2020

Fast and Easy to use

Simple to use, quick response. Easy to add to a loan or check statement's without waiting around to speak to someone. Reviewed on: 2nd July 2020

Service

Great customer service and value Reviewed on: 2nd July 2020

Straightforward, good service, low interest

Very easy to take out the loan, funds arrived very quickly, interests rates are reasonable and easy to make additional payments. Reviewed on: 2nd July 2020

Great company to deal with

Good company to deal with. Very straightforward to communicate with. Loans very reasonable Reviewed on: 2nd July 2020

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