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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Helpful when in need

Reliable company. I have not had any problems so far. Reviewed on: 2nd July 2020

Easy, fast and efficient

I found this company by chance and I was lucky I did. Easy to fill out application, very good rates of instrest and the money was in my bank very quickly once application was placed. I would strongly recommend this to my family and friends. Reviewed on: 2nd July 2020

Friendly efficient and professional

Wonderful experience from start, very transparent and customer focus is fantastic. Very clear terms and easy to use systems Reviewed on: 2nd July 2020

Brilliant, hassle free.

No hassle borrowing, I extended my loan too when I decided to buy something else down the line. Can't recommend enough. Reviewed on: 2nd July 2020

Super quick and efficient

Applying is so easy with a very quick response. The best service and would highly recommend.... Reviewed on: 2nd July 2020

Quick easy and it works

Benn using RateSetter for several years now. This is our 4 loan and found it to be exceptional rates and very easy to apply. 10 star all the way Reviewed on: 2nd July 2020

Fast action

The application was processed quickly and without fuss. I was and still am satisfied with our agreement. Reviewed on: 2nd July 2020

So easy

Very good company easy to deal with everything explained would highly recommend Reviewed on: 2nd July 2020

Flexible with no early repayment penalties

2nd loan with Ratesetter good rates and no hassles. Would use again. Reviewed on: 2nd July 2020

Quick.profession service

Used these guys three times now, quick decision,,, decent rate,,,, online website so easy to use... Reviewed on: 2nd July 2020

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