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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

Very happy i choose it five stars Reviewed on: 20th June 2020

Really helpful

Lowest rates and fabulous service which took less than 2 days . Would definitely use again Reviewed on: 20th June 2020

Have used multiple times, fast and intuitive application process

Have used multiple times, fast and intuitive application process. What you see is what you get from RateSetter. I confidently recommend Reviewed on: 20th June 2020

Easy Peasy

I applied for a ratesetter loan because of the cheaper rates offered. It was easy to apply and when I was approved the money was put into my bank account quickly. Reviewed on: 20th June 2020

Great

Easy to use and great service, had no problems whatsoever and one of the most seamless lending experiences out there. Reviewed on: 20th June 2020

Fantastic experience

I have ahad a couple of loans from this company. Both times it was very quick and very easy. I would totally recommend this company to all of my friends and anyone who asked. A few of my friends have had loans on my recommendation. They also were very impressed. Reviewed on: 19th June 2020

Excellent service

RateSetter offered an excellent service and I truly recommend it anyone looking for a loan. Reviewed on: 19th June 2020

They are the best

I have had an amazing experience with Ratesetter from starting my application until today. I have had no issues at all as everything was really smooth and Ratesetter made sure I was given the best customer experience. Reviewed on: 19th June 2020

Brilliant

Excellent service and very easy process Reviewed on: 19th June 2020

Number 1 Company to Invest!

Ratesetter is a cut above the rest with a clear straight forward service that stands out. I would recommend to anyone for investing or purchasing a loan which can easily be tailored to you needs. This bespoke service is simple to use and hope you decide to apply soon. Reviewed on: 18th June 2020

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