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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to understand and easy to use

Ratesetter made the whole process easy to follow and use from start to finish, no over-complicated processes, and good customer interaction - would recommend them in an instant to any of my family and friends. Reviewed on: 23rd June 2020

Great rates and no pay back early fees!

I borrowed a small loan of £1500 With very low interest rates compared to competitors and the fact that you can pay back the entire loan whenever you want with no fees is a great way to do business. Reviewed on: 23rd June 2020

Simple & straightforward

The process to apply for a loan with Rate Setter was simple & straightforward. They also offered reasonable rates & flexible loan values. Reviewed on: 23rd June 2020

Easy, friendly and convenient

I've found RateSetter a great service. It is easy to manage my loan, with a clear, intuitive dashboard. Customer service has been friendly when needed and overall it has been very convenient. Reviewed on: 22nd June 2020

Brilliant

Everything is smoothly done with no complications. Reviewed on: 22nd June 2020

Fantastic

Easy to use website and fantastic rates Reviewed on: 22nd June 2020

Helpful

I had a quick response to my wants and needs. All sorted within a few days. Reviewed on: 21st June 2020

Simply amazing!

They have been extremely quick, helpful, fair and very clear every time I needed of their services in the past. I could not recommend them highly enough. Reviewed on: 21st June 2020

Competitive rates in the market.

Excellent customer service, very quick and easy to have a desicion and also antagonistic And competitive rates in the market. Reviewed on: 20th June 2020

Very good peer to peer loan

After taking out a few more loans in the past, I wanted to consolidate my debt with a lower interest rate. Rate Setter offered very competitive rates and the application was very straight forward. Thank you, highly recommended Reviewed on: 20th June 2020

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