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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

excellent rate on repayment

I highly rate them on excellent repayment rates. Reviewed on: 30th June 2020

I highly recommend - easy, fast and positive

I am very pleased . once again I use the service and no problems. Quick decision, reliable information, understandable terms of the contract. Reviewed on: 29th June 2020

Simple easy friendly

Easy to use very simple and accessible Reviewed on: 28th June 2020

Excellent borrowing experience

The application process was straightforward and fast, we had the money we applied for in about 24 hours. The interest rate was excellent but the main plus is the flexibility on repayment means we can pay it off quickly and with less interest when we get extra bits of money. We have had nothing but positive experiences with Ratesetter. Reviewed on: 27th June 2020

Quick and simple

From the first moment I looked at the web page, I found Rate Setter easy to use and easy to understand. They were very competitive with there rates. The application form was in a simple but efficient layout and I found the hole process to be not stressful in the slightest. I sent off all information required and I received an offer in a matter of minutes. When all was signed, it was only afew days for the money to appear in my bank. I would definitely not just use them again, but I would happily recommend them to my family and friends. Reviewed on: 27th June 2020

Easy and fast

It was a very fast and easy service and all went so well. Definitely recommended. Reviewed on: 27th June 2020

great and easy service

easy to apply and easy to pay no stress and no drama Reviewed on: 27th June 2020

Great value peace of mind

Ratesetter helped me out when I was in a really bad place. I'd had to leave a job due to stress and relocate elsewhere in the UK to try to start my life again. Ratesetter gave me the ability to do that, and the peace of mind knowing that they would be able to support me going forward if my circumstances changed or I needed an extra bit of help. They're a friendly, helpful bunch and I'd wholly recommend them. Reviewed on: 24th June 2020

very helpful

an easyway for me to get loan,its helps me get a loan when im needing to buy used car. Reviewed on: 23rd June 2020

Loan

The loan I got from Rate setter has helped me consolidate what I owe and keep it all together. Reviewed on: 23rd June 2020

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