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RateSetter: Loans reviews

View other RateSetter products
4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Excellent

5
I am glad I choose rate setter and I will recommend to all my friends Reviewed on: 18th June 2020
Aga's avatar
Aga

Excellent

5
Really simple to apply and then manage the account, excellent customer service and very competitive rates. All in all I couldn't recommend Ratesetter more Reviewed on: 18th June 2020
Simon Hetherington's avatar
Simon Hetherington

Fast response and have always been accommodating

5
Never let me down when I needed financial support which has been on several occasions and at a competitive rate. Reviewed on: 18th June 2020
Richard's avatar
Richard

Ratesetter

5
Really good website to use and to keep you up to date with your payments Reviewed on: 18th June 2020
Chloe Watson's avatar
Chloe Watson

very helpful staff

5
applied via an advert on face book got reply following day by phone appointment was arranged person arrived following day bang on time everything was explained to me very carefully made sure it was all within my price range and I could afford what I had signed up to and that was it the man who I saw was very polite and professional the whole time he was at my house Reviewed on: 18th June 2020
D0uglas Mc Conachie 's avatar
D0uglas Mc Conachie

Right time great place

5
Did some research into getting a loan and ratsetter really ticked all the boxes, low interest rate easy payable amounts and then there customer service is top tier, very happy with our choice to go with them and have recommended to all friends and family and still do, great work guys and thank you Reviewed on: 18th June 2020
Aled's avatar
Aled

Easy and affordable loan

5
I requested a small amount of loan from Ratesetter. Their decision was really fast and I get the money within a day. APR was below 10% which is good enough for me. Early repayment option is free. Happy to deal with. Reviewed on: 18th June 2020
Gary Vezdenyi's avatar
Gary Vezdenyi

Excellent

5
Very quick and easy to use, and a good website, overall excellent. Reviewed on: 18th June 2020
Graham Clarke's avatar
Graham Clarke

great experience

5
The process was so simple and easy to understand and you new if your loan was aaccepted straight away and your money was in your account in a couple of days. It was a great experience dealing with ratesetter their interest rates are more than fair compared to other lenders and i would highly recommend them. Reviewed on: 17th June 2020
graham sutherland's avatar
graham sutherland

Loans

4
Quick and easy application, money transferred quickly Reviewed on: 17th June 2020
Arm3r's avatar
Arm3r

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