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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Just good, easy, accessible information on a neat platform

Easy to use, would recommend to anyone wanting a fuss free alternative to a bank for a loan...I got a slightly better rate here too despite having had accounts at RBS for the last 25 years Reviewed on: 17th June 2020

Great

After doing some research for a loan with low interest rates I came across rate setter. They were quick to give me an answer if I was successful & then money was in my account the next day. I have been paying off affordable payments over a few years now. Will definitely recommend & if I ever need to borrow again this is where I will come. Reviewed on: 17th June 2020

Excellent service

The whole process was quick easy to understand with no additional prerequisites . All in all a good experience. Reviewed on: 17th June 2020

Nice and easy

A very easy and simple experience, which is what a like! Reviewed on: 17th June 2020

Top loan company

I found RateSetter loan application an easy form to understand and complete. Their response was swift and repayments were easy to maintain. I cannot recommend them highly enough. Thank you for being there when I needed help. Reviewed on: 17th June 2020

Easy and faster

Good, dedicated and efficient. Reviewed on: 16th June 2020

Excellent

Easy to deal with online application .Prompt response and loan payments made as promised Reviewed on: 16th June 2020

Easy loan

Quick and easy process of application, prompt decision and competitive rates, highly recommended Reviewed on: 16th June 2020

Very simple and Easy Process

When looking to borrow, it's always daunting and can even be a little scary. However RateSetter made it a breeze, showing you figures and the rate in clear and easy to understand numbers - making sure I was happy with everything each step of the way. After the application they were swift to transfer the money and inform me of my next steps to pay. Very clear and very much recommended! Reviewed on: 16th June 2020

Rate setter is good

I have used rate setter for 4 years, which have helped when I needed to change my date for the money to come out of my bank and understanding if I could not pay it one month. Reviewed on: 16th June 2020

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