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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter

Ratesetter have been a great company to deal with, I have had 2 loans with them and couldn't ask for better service Reviewed on: 16th June 2020

Excellent Service

This is my second time with Rate Setter and both occasions have been efficiently dealt with from application to completion. The best loan service company/organisation I have ever used. If I could apply 20 stars I would. Reviewed on: 16th June 2020

Excellent service

Easy to apply, quick responce and quick transactions. Reviewed on: 16th June 2020

THE SERVICE PROVIDED WAS EXCELLENT

THE WHOLE PROCCESS WAS VERY POSITIVE Reviewed on: 16th June 2020

Simple and Superb

So quick and easy I had to check it was for real. It was! (Sound of fanfare and trumpets!) Reviewed on: 16th June 2020

Simple But Effective!

This whole process has been simple and straight forward, not many things are in this day and age! Pleased with the ease of setting things up. Reviewed on: 16th June 2020

RateSetter

Reliable and trustworthy with good rates. Reviewed on: 16th June 2020

I had no issue with them

It was good from start to finish ,no hidden cost Reviewed on: 16th June 2020

Everything so clearly

Was easy to understand all in what conditions I’m taking loan didn’t took long to approve my loan application. Happy that I’m choose them. Reviewed on: 15th June 2020

Easy Car Loan

I found Rate-setter very easy to deal with. They were very quick and efficient. I had the money in my bank account in days. They made my experience of buying a new car so much easier than in the past. 10/10 Rate-setter!! Reviewed on: 15th June 2020

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