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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Never had any problems with them

U don't get bombarded with offers every week Reviewed on: 15th June 2020

Element service

Exelent service. money arrived within fiev days Reviewed on: 14th June 2020

Fast, fair and friendly.

Chose from a list of credit suppliers on the Experian website after checking my credit score. I was unaware of the "Peer to Peer" lending facility but mighty glad I opted for RateSetter who excelled in their customer service ...... very good interest rate as well. Would highly recommend. Reviewed on: 14th June 2020

Clear easy lending

Been using Ratesetter for a number of years, very easy to borrow quickly. They are responsible in that they thoroughly check affordability and give clear payment and interest information. Online service is really easy to use. Reviewed on: 14th June 2020

Easy and efficient!

My experience with RateSetter has been excellent. The application was quick and easy. The website is extremely accessible and the company provides quite and detailed responses to any enquiries. I would recommend RateSetter to anyone looking to take out a loan or become a lender. I feel enthusiastic going forward know that I can easily access my loan details and I have no doubt I will deal with RateSetter again in the future. Reviewed on: 14th June 2020

Quick, easy and good value !

Quick and easy to set up. Pleased with service and value. Reviewed on: 14th June 2020

I've found Rate setter's loan interest rates to be of very good value for unsecured borrowing.

I like the lower interest rate that I was offered by rate setter compared to other loans that I was also approved for. Reviewed on: 14th June 2020

Very easy and helpful

Found it very easy to use online and very helpful as well Reviewed on: 14th June 2020

Pretty damn decent

Never had a problem with them - exactly what they say they are. Will continue to use. Reviewed on: 14th June 2020

Quick and easy.

I was recommended this group by a friend who had used them to get a car on finance. Although I could have gotten a loan from my bank, it was very confusing and long winded. Ratesetter, where easy and quick and when I did get stuck, they where more than helpful Great rates and helpful people. Reviewed on: 14th June 2020

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