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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Pretty damn decent

Never had a problem with them - exactly what they say they are. Will continue to use. Reviewed on: 14th June 2020

Quick and easy.

I was recommended this group by a friend who had used them to get a car on finance. Although I could have gotten a loan from my bank, it was very confusing and long winded. Ratesetter, where easy and quick and when I did get stuck, they where more than helpful Great rates and helpful people. Reviewed on: 14th June 2020

Great company to take a loan with

Had experience with many different loan companies over last 5years and RateSetter is kn the very top of my list. Customer service team is well trained and got great approach towards its customers and personal circumstances - I highly recommend RateSetter Reviewed on: 14th June 2020

Easy

Set up a loan easy to set and reasonably priced. Called them to change my name as got married and customer service were very helpful and made everything easy would definately recommend Reviewed on: 14th June 2020

super cheap- super service

so easy and beat my bank rate offer hands down Reviewed on: 14th June 2020

Best Lender

Excellent service, excellent customer service and very professional. Reviewed on: 14th June 2020

Fantastic customer service

Great all round experience and friendly customer service Reviewed on: 14th June 2020

Roam for a loan

I am so happy and thankful for the opportunity that ratesetter has given me.. I'm most impressed how efficient and effective and promptly you organized my loans. One very happy customer. Reviewed on: 14th June 2020

Great service

Friendly, helpful and efficient service. Great service helped me to work within a budget Reviewed on: 14th June 2020

Awesome

Great loan with lowest interest rate found would definitely recommend Reviewed on: 14th June 2020

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