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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Nice and easy

Ratesetter make the process of applying for the loan simple and easy. Fast results and payment too Reviewed on: 13th June 2020

A no hazzle lending company

I've had a couple of loans with no hazzle and would recommend Ratesetter to all friends and family with no hesitation Reviewed on: 13th June 2020

Very good

Very good experience. Profesional and fast Reviewed on: 13th June 2020

A fantastic loan provider

Very easy to get a hold of when necessary and very supportive over the phone with great customer service in addition to speedy service in general. Reviewed on: 13th June 2020

Easy to apply and smooth sailing since

Fantastic company. I found it a simple and painless process to apply for my loan. I have just finished paying off my first year of instalments and it’s been so easy and hassle free. Reviewed on: 13th June 2020

Great and Simple Service

RateSetter made the application process so simple and intuitive to follow. Their customer service is applaudable and this is refreshing compared other experiences with other company's. Reviewed on: 13th June 2020

Easiest system

Great service and really fast results. Recommened for sure. Reviewed on: 13th June 2020

Efficient

They have really helped me financially during difficult times and I am grateful for that Reviewed on: 13th June 2020

very good

I used already three times ratesetter, easy and fast. Reviewed on: 13th June 2020

Excellent service, easy process

excellent service, easy process, very fast decision, easy to use website and account page Reviewed on: 13th June 2020

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