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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very happy with overall experience

5
Very easy to apply and very fast, also very good rates. Reviewed on: 13th June 2020

RateSetter

5
Very good service, quick and prompt would recommend to anyone Reviewed on: 13th June 2020

Very quick delicious. Good rates.

5
Very easy to apply and manage online. Excellent Reviewed on: 13th June 2020

Great service, great rates

5
Ratesetter offers great interest rates that are affordable and the service is easy to use. Reviewed on: 13th June 2020

Great Company

5
I applied for a loan with RateSetter about a year ago with a good credit history but not perfect - I was offered a very good APR deal which more than reflected my Credit Score at the time. A no nonsense Company which I would highly recommend. Reviewed on: 13th June 2020

Great service

4
Really easy to apply, it was straightforward and clear. Reviewed on: 13th June 2020

RateSetter are the best

5
Been with RateSetter’s for years very quick and easy, never had problems, really do recommended. Reviewed on: 13th June 2020

Never had a problem

5
I have used ratesetter on multiple occasions for loans and I have never experienced a problem. they have always been cheap compared to competitors and the customer service has always been brilliant. Reviewed on: 13th June 2020

Loan very easy to set up and no issues throughout loan period.

5
Seamless experience from set up to current day. Reviewed on: 13th June 2020

Just Great!

5
Easy on line application; quick release of funds; competitive rates. Reviewed on: 13th June 2020

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