Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

The Best

You are the best customer, respect! Reviewed on: 13th June 2020

efficient and professional

First time user of this company, In all this time have found ease of communication Reviewed on: 13th June 2020

Quick, reliable and very easy to deal we.

Loan was agreed and the process thereafter was faultless. Customer service is always there to help. Reviewed on: 13th June 2020

Easy setup and good interest rate

Very easy to set up a loan with rate setter. Good interest rate, everything available online but easy to get hold of on the phone if required. Reviewed on: 13th June 2020

Excellent

Easiest and quickest loan borrowing at very competitive prices Reviewed on: 13th June 2020

Excellent service

Was really pleased with the service offered and speed of application. Reviewed on: 13th June 2020

Brilliant

Quick and easy to apply and be accepted and great rates. I have only had to ring once but customer service was brilliant. Reviewed on: 13th June 2020

Quick and easy aplication,monnies transfered quickly and great rates

Have used rate setters for 3 loans to improve my home all were dealt with professionally ,quickly and the rates are more than reasonable would and have recommended to friends Reviewed on: 13th June 2020

Great service, all online

Rate setter offered me the most competitive rate for my loan and it was all done online. Service was great, I would highly recommend them. Reviewed on: 13th June 2020

No hassle

It is quick to apply and the on line account is super easy to use, I can keep track of how much I owe and manage the account with ease. Reviewed on: 13th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub