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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Most helpful way and supported my business startup

5
I needed a loan to get my business started, from purchasing a reliable cheap van, a laptop and fees for compulsory courses. Ratesetter helped me finance all of thus, and i will be for ever grateful. The repayment of the loan was very reasonable terms and i would highly recommend as this has help me form a business and provide more for my family. Reviewed on: 13th June 2020
Matt's avatar
Matt

Ratesetter

5
The best loan . Quick, fair rate, Reviewed on: 13th June 2020
Tibor Kulcsar's avatar
Tibor Kulcsar

Ratesetter

5
They are really flexible with the amount you would like to pay back and very little intrest at the end of paying back the loan i would definitely recommend ratesetter Reviewed on: 13th June 2020
Zoe archer's avatar
Zoe archer

A helping hand

5
Needed a loan and applied to ratesetter had no problems nice and easy to sort out had a top up which was also very easy with no problems Would recommend Reviewed on: 13th June 2020
Ann Colquitt's avatar
Ann Colquitt

Supportive

5
I have been with ratesetter over a year now I find them a great company of supportive and helpful staff Website is easy to manage and found it very smooth to get an account with Reviewed on: 13th June 2020
Ollie's avatar
Ollie

Fast and fair

5
Simple to arrange, very fair and well explained rates.easy online access. In a very confusing world of loan options, it's good to know there are reliable and responsible lenders out there. Thank you Ratesetter 5*. Reviewed on: 13th June 2020
John's avatar
John

When the Going Got Tough

5
Straight forward and easy application, Very quick turnaround. No problems. No hassle after sales service.. I felt extremely confident using RateSetter services. RateSetter were there at a time when I was under pressure, feeling very stressed and overwhelmed by circumstances beyond my control and RateSetter loan literally saved my sanity. Thank you for a very competent service. I would definitely use RateSetter again if circumstances demanded. Thank you Reviewed on: 13th June 2020
Karen's avatar
Karen

in 2 years no problems whats so ever

4
I apply for a personal loan I was approved and in 2 days I have my money in my account. quick and easy. I'm happy so far ...there is a bad side...the interest...could be a bit smaller...and the fee...they could tell you from the beginning before to apply for a fee not after...overall I'm happy with them Reviewed on: 13th June 2020
Adrian's avatar
Adrian

Straightforward application

5
Most competitive interest rate available on the market. Applying for a loan was a straightforward, easy online process. Took very little time to get processed and receive money. Website is easy to use and provides all information required about payment history and outstanding balance. Would definitely recommend. Reviewed on: 13th June 2020
Wendy's avatar
Wendy

Great and fast service.

5
I'm really happy about how easy and fast taking credit with RateSetter. Reviewed on: 13th June 2020
Artur's avatar
Artur

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