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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Good experience

Helped me on time rather than unwanted time like the major banks doing.thanks for your help Reviewed on: 12th June 2020

Fast easy and efficient

Really fast and easy to arrange my loan. Website is easy to navigate. Efficient service. Can't recommend highly enough Reviewed on: 12th June 2020

Honest understandable loans

Needed a loan for emergency building work for my house and everything was easy to understand in plain English, no hassle or complicated forms And very competitive rates Loan was in my account in 24 hours Better than any high bank and far more professional. Reviewed on: 12th June 2020

Good company.

After I made my application I received a decision the next day. The money arrived very quickly and all in all it’s been a good experience. Reviewed on: 12th June 2020

Fantastic loan service

Wonderful experience using RateSetter. Very competitive rates and so easy to use. Wonderful product that has helped me get my finances in check. Reviewed on: 12th June 2020

Quick and easy loans at a reasonable rate

I like the convenience of RateSetter. It's quick to apply and on gaining my first mortgage I had depleted the available funds and needing to spruce up the house I was able to gain the capitol I needed to make the house something my family could live in. Trust me, the house needed some work doing! Thank you RateSetter. Reviewed on: 12th June 2020

Customer Service

I have used Ratesetter a few times now,very smooth and efficient and 100% Customer service,very polite and helpful all the way. Reviewed on: 12th June 2020

Qiuck.easy & cheap

Have had 3 loans in 4 years. Always efficient and consistent. Reviewed on: 12th June 2020

Best company to go to for a loan

Managable payments every month, even though I chose to pay back my loan back over a long duration the interest is very low compared to other companies. 100% recommend. Reviewed on: 12th June 2020

Loan accessible to all in less than one day

I was looking for a loan with my bank and other loans agencies unsuccessfully due to my credit records, when I saw RateSetter website and applied with no hope that my application will be successful. However, I was agreeably surprised to see that my application was accepted and I got the loan in less than a day. After my first loan, I needed another urgent loan in order to start a business, and my second application was accepted with an unbeatable rate! I recommend them at 100% Reviewed on: 12th June 2020

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