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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy application, easy to keep track

5
Ability to view scheduled payments, easy to understand interest and fees for each payment. Highly recommended. Reviewed on: 12th June 2020
David's avatar
David

Amazing

5
Quick, easy, friendly and convenient....thoroughly recommended Reviewed on: 12th June 2020
Cat007's avatar
Cat007

Amazing

5
Been using them for an year now and all I can see it better than any other credit company Ive seen Reviewed on: 12th June 2020
Hristiyan Dyankov's avatar
Hristiyan Dyankov

Very fast

5
They was the best. I've got money wich i need in few hours.high recommended Reviewed on: 12th June 2020
Anonymous's avatar
Anonymous

Great no-hassle no-surprises service.

5
Used ratesetter frequently over the last 6 years for mobile phones through giffgaff and also for personal loans on much better interest rates than what the bank could offer me. The service itself is extremely easy to use and can be flexible based on your circumstances. I would recommend friends and family to use ratesetter for investing and also for loans. Reviewed on: 12th June 2020
A. Hart's avatar
A. Hart

excellent

5
Excellent service very quick and great rates Reviewed on: 12th June 2020
Neil Conway's avatar
Neil Conway

Very good service. Quick and efficient

5
Have lent me money when I have needed it and straight away they have lent it me. Have had 3 loans and have paid back to them. Very good company in a time of need thank you. Reviewed on: 12th June 2020
Julie whitbrook @hotmail.co.uk's avatar
Julie whitbrook @hotmail.co.uk

Better than banking

5
Helped me with a loan to buy a ring engaged in New York before she passed away. Memories that will stay with me forever. Reviewed on: 12th June 2020
Jack Fletcher's avatar
Jack Fletcher

Simple, efficient, professional

5
I’ve had a few loans through RateSetter, of varying sizes and have paid them back on schedule. Their process is simple and easy to use, understand and trust. I would recommend them to my friends and family Reviewed on: 12th June 2020
John Bramford's avatar
John Bramford

Excellent

5
Everything was so easy & the money was transferred very quickly. What more can you ask for! :) Thanks Ratesetter! :) Reviewed on: 12th June 2020
Annmarie Loynds's avatar
Annmarie Loynds

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