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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant

Quick and easy no hassle just great Reviewed on: 12th June 2020

Simple quick affordable money

The whole process was easy and simple to use, it was quick and affordable Reviewed on: 12th June 2020

Very friendly staff

Very clear about their products and fast answer Reviewed on: 12th June 2020

Amazing servise

My loan was approved, where other providers rejected my applucation.. Reviewed on: 12th June 2020

Great p2p lending

Brilliant concept and great rates Reviewed on: 12th June 2020

Excellent service I have used twice

They have always been excellent service and competitive rates Reviewed on: 12th June 2020

Honest, fair and more than reasonable

Ratesetter by far are the best source of loans I have used. Everything was completely transparent, easy to use and fair in rates and availability. I am in a much better place financially now and am looking forward to investing with them soon. It is best to avoid getting in debt, but if you have to, I recommend Ratesetter. Reviewed on: 12th June 2020

Fantastic company

I had alot of Trouble finding a great loaning company with good interest rates. But this company is fantastic especially if you need a high amount I have already recommended alot of people to this company. Reviewed on: 12th June 2020

Highly recommended

I had amazing customer experience with RateSetter. Definitely high recommend Reviewed on: 12th June 2020

Brilliant service, very happy!

So happy with the full service. Would highly recommend, excellent customer service, and communicate. Really feel they care and are so helpful. More companies need to be like ratesetter! Reviewed on: 12th June 2020

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