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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast friendly service 10

Easy fast friendly service very helpful able to view progress from start to finish very punctual with the realise of funds into your personal account. Reviewed on: 12th June 2020

Easily Accessible Loan with Competitive Rates

Straightforward application and swift response...would use again. Reviewed on: 12th June 2020

EXCELLENT, QUICK, EASY

The staff were friendly, helpful and it was a very smooth easy process. Will definitely recommend RateSetter to anyone I know who are after a simple quick answer regarding loans. etc. Reviewed on: 12th June 2020

Easy

So simple to apply and even simpler to manage account, make extra payments etc and top up. Reviewed on: 12th June 2020

Most helpful loan company on the internet.

The fastest acting and most effective team of people. I heartily recommend. Money the next day in your bank account. Reviewed on: 12th June 2020

Fast, easy and efficient x

Rate setter have been brilliant start to finish of the application process, really easy to access your info and change things if required. I defiently rate Ratesetter. Reviewed on: 12th June 2020

Excellent company

Thoroughly happy with my experience with rate setter over all. Highly recommend to friends and family the interest rates are very fair theres no hidden fees or anything to catch people out ive never missed any payments and when money was abit tight i was offered to extend my loan on more than one occasion as i met the requirements so hands down best company to use. Reviewed on: 12th June 2020

Effortless process

I found this company on a comparison site and it was easy to fill in my details and they approved my request quickly and anything after that was just as easy. Very good company. Reviewed on: 12th June 2020

Quick and Easy.

I had excellent customer service who explained very clearly and in understandable language. Everything was covered from A to Z and rate of interest was very good. Thank you Reviewed on: 12th June 2020

Brilliantly Easy

Needed a low rate loan. RateSetter offer a great, friendly service. No hassles, would highly recommend Reviewed on: 12th June 2020

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