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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

RateSetter Review

Straight forward and easy to use app! Everything to do with my finances in one place! Reviewed on: 12th June 2020

Fast easy loan

Very good company , no hassle , & excellent customer service. Top marks Definitely recommend Reviewed on: 12th June 2020

Champion mind blowing service

I have never had to contact ratesetter they have always got things right, they gave me a unbeatable rate and set up the repayments so I never need to worry this was everything that I needed. Reviewed on: 12th June 2020

Excellent service

Fabulous company, easy to fill out form and let you know straight away whether or not youve been accepted or not, great interest rates too. I wouldn't go anywhere else now. Reviewed on: 12th June 2020

Very good experience

Very easy to apply and very quick the money went into my account I would recommend to anyone. Reviewed on: 12th June 2020

Great company

Applied for loan filled in application money was in my account within 24hours no messy paperwork all online. Reviewed on: 12th June 2020

Easy and efficient

I have a loan with RateSetter which was very quick and easy to set up and with a very reasonable interest. I am happy with their service and would recommend it to everyone. Reviewed on: 12th June 2020

Easy, understandable and caring

More than happy to help. Discuss the best options for you not just how they would make the most money Reviewed on: 12th June 2020

Quick and simple

Very quick and simple to process online Reviewed on: 12th June 2020

Excellent

I got a RateSetter loan to help pay for some university modules I wanted to study. RateSetter was the best option I found, low interest rate and the best recommendations. The application was easy and I was approved instantly. The money was paid into my account with a few days and the repayments have been affordable and over a period of time I chose. Excellent service so far. Reviewed on: 12th June 2020

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