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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Champion mind blowing service

5
I have never had to contact ratesetter they have always got things right, they gave me a unbeatable rate and set up the repayments so I never need to worry this was everything that I needed. Reviewed on: 12th June 2020

Excellent service

5
Fabulous company, easy to fill out form and let you know straight away whether or not youve been accepted or not, great interest rates too. I wouldn't go anywhere else now. Reviewed on: 12th June 2020

Very good experience

5
Very easy to apply and very quick the money went into my account I would recommend to anyone. Reviewed on: 12th June 2020

Great company

5
Applied for loan filled in application money was in my account within 24hours no messy paperwork all online. Reviewed on: 12th June 2020

Easy and efficient

5
I have a loan with RateSetter which was very quick and easy to set up and with a very reasonable interest. I am happy with their service and would recommend it to everyone. Reviewed on: 12th June 2020

Easy, understandable and caring

4
More than happy to help. Discuss the best options for you not just how they would make the most money Reviewed on: 12th June 2020

Quick and simple

5
Very quick and simple to process online Reviewed on: 12th June 2020

Excellent

5
I got a RateSetter loan to help pay for some university modules I wanted to study. RateSetter was the best option I found, low interest rate and the best recommendations. The application was easy and I was approved instantly. The money was paid into my account with a few days and the repayments have been affordable and over a period of time I chose. Excellent service so far. Reviewed on: 12th June 2020

RateSetter is a great and easy!

5
RateSetter had the best rates in the market when I did my research on Peer to Peer lending. The application was easy and I got a decision on the spot. Highly recommend !!! Reviewed on: 12th June 2020

Always easy and quick

5
I've used ratesetter a number of times over the last 10 years and they've been excellent. Easy to apply and get the required funds. The rates are also extremely competitive making it ones of the cheapest loan options available. Reviewed on: 12th June 2020

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