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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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94%
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6%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

easy to deal with and low rates.

5
Web site is user friendly, low interest rates and I've had no issues at all with RateSetter. Reviewed on: 12th June 2020
geoff's avatar
geoff

Best way to borrow or to lend

5
I like that even with lower credit scores I could still get loans and I will definitely look forward to being able to loan to others! Reviewed on: 12th June 2020
Christopher 's avatar
Christopher

Easy and great service

5
The company are very understanding easy to interact and great service team Reviewed on: 12th June 2020
Kyle Lardner's avatar
Kyle Lardner

Changed my life

5
it would be no exaggeration to say that the ratesetter loan allowed me the opportunity to create my business and change my entire life, when no other companies would. Of course, I have no idea how the current situation will now affect that business and how accommodating ratesetter will be to an inability to afford the payments I currently have no problem with, but that is the risk when we take out a loan and try something new. So far, incredibly happy and grateful. Reviewed on: 12th June 2020
Lewis Clay's avatar
Lewis Clay

Excellent and very helpful service

5
From start to completion of payment of the loan it was efficient. I would certainly recommend Rate Setter. Reviewed on: 12th June 2020
Fiona's avatar
Fiona

Great service

5
Really quick easy service, good communication all the way through. Good rates of interest. Reviewed on: 12th June 2020
Christine Pascoe's avatar
Christine Pascoe

Excellent service

5
Very straightforward no problems at all. Reviewed on: 12th June 2020
Jason Parkes's avatar
Jason Parkes

Hassle free

5
If you want a hassle free loan that’s quick and easy the apply. Reviewed on: 12th June 2020
Shaun's avatar
Shaun

Good rates, great service

5
I've been very pleased with the service I've received from RateSetter with my loan. Everything has been very efficient, the information has been clear and I'm confident I found the best loan option. Reviewed on: 12th June 2020
Claire R's avatar
Claire R

Excellent service

5
Easy, reliable company no hidden charges. Every time I have used them they have been so simple and helpful and the different intrest cost is always the best around. Would always recommend them! Reviewed on: 12th June 2020
Terri's avatar
Terri

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