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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
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rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and professional

5
I have used rate setters twice and both times it been quick and easy to sort out . Reviewed on: 12th June 2020
Simon Tune's avatar
Simon Tune

Highly recommended

5
I have had a few loans with ratesetter now and I can honestly say they are the best people to get a loan with, no harsh interest rates and they are very reasonable with the payback coast. If I ever need a loan again i will definitely know where I'm going. Reviewed on: 12th June 2020
Kelbell's avatar
Kelbell

Straightforward

5
Easy to set up simple and straightforward Reviewed on: 12th June 2020
lulu's avatar
lulu

Great service

5
Rate setter is the best loan service around Reviewed on: 12th June 2020
Simon's avatar
Simon

Very helpful

5
I found ratesetter very very helpful when I was out of work due to covid 19. When I rang to tell them that as a self employed driving instructor I was going to struggle with my payments. They put me at ease at gave me a plan to help me with my payments. Thank you Reviewed on: 12th June 2020
Scott Passfield's avatar
Scott Passfield

The best way to borrow

5
Quick, simple, clear and great rates Reviewed on: 12th June 2020
samuel winskill's avatar
samuel winskill

best credit company EVER

5
very sensible rates and after i found them i don't think i will ever go back to my bank for a credit Reviewed on: 12th June 2020
Mariyan Enchev's avatar
Mariyan Enchev

Excellent

5
I have always had a good experience and services are quick enough and easy process Reviewed on: 12th June 2020
GS's avatar
GS

Great service

5
Easily to apply, good online info, simple to understand Reviewed on: 12th June 2020
JOANNE BELL's avatar
JOANNE BELL

An easy, straightforward experience to obtain my loan.

5
I had no idea what to expect prior to submitting my application. There was no unnecessary questions, paperwork etc. My application was dealt with in a professional manner, with detailed explanations throughout, making the whole experience less daunting from an applicant’s perspective. Would highly recommend! Reviewed on: 12th June 2020
Kim Richmond's avatar
Kim Richmond

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