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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very fast

Rate settler finance service is very fast and reliable. Reviewed on: 12th June 2020

First and Best Experience

I was looking for a loan and it was the first time I did it online. Best desicion ever since the rate and amount was so much better than my bank and other online places, also I had support a couple times and they have been always really nice! Reviewed on: 12th June 2020

Excellent service

The application process was incredibly efficient, monies transferred speedily, interest rates very competitive, website and account information clear and easy to access. Would definitely recommend. Reviewed on: 12th June 2020

Great loan company, no issues whatsoever

RateSetter gave a very good rate to begin with and has been very supportive and communicative throughout loan term. I would recommend and use again in future. Reviewed on: 12th June 2020

Great

Quick and easy way to help out with money troubles, always there to help if needed, great service Reviewed on: 12th June 2020

Home improvement

Was straight forward and quick to get my loan for my home improvement Reviewed on: 12th June 2020

Quick and easy!

I got a loan to purchase a new car. The process was quick and easy and I've had no issues at all. Fantastic. Reviewed on: 12th June 2020

Best result

Easy to access online with good customer service as back up. Excellent value for money with rates to suit every pocket! Reviewed on: 12th June 2020

Best service!

I have got myself into some debt over the years and with ratesetters support I have been able to consolidate it down and get a fair price monthly and no more expensive credit cards! Always so helpful and ready to solve your lifes worry! Reviewed on: 12th June 2020

Can't fault!

Spot on service, every time. Fast and very easy and efficient. What doing business should be like! Reviewed on: 12th June 2020

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