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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loans but website access issues

Great loans, helpful staff but constant issues logging in to website. Even password reset doesn’t work most of the time Reviewed on: 12th June 2020

10

is my first loan with rateseeter and i am happy Reviewed on: 12th June 2020

Great

Great service and I would recommend them to anyone thinking of taking out a loan. Reviewed on: 12th June 2020

No hassle , good value

From day one no issues , and of course great value for money Reviewed on: 12th June 2020

Hassle free low interest loans

The title says it all. Ratesetter is a quick easy way to get a low interest hassle free loan. Reviewed on: 12th June 2020

Simple, easy and qhick

Easy application process., kept informed and updated during application. Reviewed on: 12th June 2020

Awesome

Exactly what it says on the tin applied accepted money straight in my bank happy days... Reviewed on: 12th June 2020

So easy and quick

This was my first ever loan and j had no idea what I was doing. It was so simple and easy to navigate and was with me in no time. After that I had to change my name. Their customer service agents were exceptional and made the entire process seamless would 100% recommend Reviewed on: 12th June 2020

Fantastic, quick and easy

When I needed to buy a car quickly RateSetter were brilliant the process was quick and easy and the money was good value for money too! Absolutely would and have recommended them to anyone who will listen. Reviewed on: 12th June 2020

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