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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straightforward, Infromative, quick.

Great rates, money was transferred very quickly, great website, great company. Reviewed on: 12th June 2020

Amazing customer service

I was looking for a loan and couldn’t decide on which one to take out. I had heard of Ratesetter via word and mouth, so I decided to see their deals. I decided they had the best APR deals for the amount I wished to borrow. The loan was agreed and they worked swiftly to get the money into my account. They have fantastic customer support. Would I recommend Ratesetter - YES I would. Reviewed on: 12th June 2020

Quick, efficient and great service

I was looking for financial help and went on money savings expert for advice, I'd never loans, it was great, i felt very confident after reading about it on the rate setter site. It was simple, fast and easy to understand. Just fantastic and i would recommend it to friends and family. Reviewed on: 12th June 2020

Helpful.

Easy to organise Loan. Helpful when I called to ask a question. Reviewed on: 12th June 2020

Rated RateSetter leading the way in Peer to Peer Lending

Fast friendly reliable secure confidential .Customer focused no fuss service delivery . Possible early settlement with no penalties. RateSetter setting the standard and future for lending . Reviewed on: 12th June 2020

No fuss finance

Just fast online decision positive or negative it’s straightforward and clear with no long waits and silly references to third party providers. Rate setter is my choice every time Reviewed on: 12th June 2020

Brilliant And Simple

The easy of use and accessibility of Ratesetter makes it my go to place in an emergency. Great borrowing rates and the ease of making over payments to clear the loan quicker makes it my no1 choice. Reviewed on: 12th June 2020

Quick and easy

I needed a small loan and had it in the bank within minutes.. Great apr rates Reviewed on: 12th June 2020

Great company!

I have had two loans from rate setter now that are due to end shortly and I found the service fantastic. The loans were at a low interest rate and easy to understand what I would be repaying back. The website is very good showing me breakdowns of what is outstanding, my repayments and giving me the option to pay the loans off early. Will definitely be using them again if I need another loan Reviewed on: 12th June 2020

Excellent

No hassle from start to finish. Dealt with professionaly and quickly. Reviewed on: 12th June 2020

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