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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best On The Block

5
Fast , efficient and capable Company . Top Notch Provider . Reviewed on: 12th June 2020

Easy to deal with

4
Simple online application, no hassle, and very quick respinse Reviewed on: 12th June 2020

Life saver

5
I have used rate settler twice for an unexpected emergency, they are very quick and easy to use the rates are amazing and I would differently use them again and recommend them to family and friends. Reviewed on: 12th June 2020

Excellent

5
They are easy to use, quick response and prompt to deliver their services. I have used twice now as I have been so please with them. Reviewed on: 12th June 2020

RateSetter - thank you

5
A professional and helpful organisation. Quick to respond. I would recommend RateSetter as I have used them twice already. Thank you. Reviewed on: 12th June 2020

5 star company

5
Great service and easy to use. When you are in need they are there to help you. I would highly recommend ratesetter over all other loan options. Reviewed on: 12th June 2020

At the same credit score, you get better APR and longer term , than from other providers

5
The loan application form is strait forward, easy to fill and very shortly you get your answer. Reviewed on: 12th June 2020

No hassle

5
Excellent service, all online and quick. Reviewed on: 12th June 2020

Easy and quick loan

5
Very pleased with the friendly service with no fuss. Professional, knowledgeable and approachable - kept me updated every step of the way, first class service, couldn’t be happier, big thank you. Reviewed on: 12th June 2020

Excellent, efficient

5
Easy application process with a fast efficient and well and clearly informed service. Reviewed on: 12th June 2020

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