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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Great

Got best interest rate for my loan. Easy to manage. All payment history is visible online. Great service Reviewed on: 12th June 2020

Its so simple and easy!

I had to borrow some money for house renovation and other expenses, while I was turned down with certain firms Ratesetter has accepted me quite quick and they gave VERY good interest rate, if I ever need to borrow money again I will use Ratesetter as it is easy, smooth and professional service. Thank You Reviewed on: 12th June 2020

Freindly and efficient

I have had two personal loans with ratesetter and find there service very professional easy to use and quick decisions and funds great company to deal with Reviewed on: 12th June 2020

Simple, easy and quick

whole process is simple easy and quick Reviewed on: 12th June 2020

1sr class service from a 1st class company

From initial contact with Ratesetter, through to the management of my account & needs I have found Ratesetter to be completely professional at every level. At no point have I had to make contact to question or query any discrepancy on my account as none have ever risen. I trust in the Ratesetter name & will always have them at the front of my mind should I need any financial service. Refreshing to have faith in a financial institution. Reviewed on: 12th June 2020

great

simple to apply and receive loan within a week. Reviewed on: 12th June 2020

Simply great!

Such a straightforward, easy, and hassle free experience. Easy to access account details so you can check on your payments too. I’d definitely recommend RateSetter to friends and family looking to borrow money. Really good rates and an option for a payment holiday if you need one. It couldn’t be simpler! Reviewed on: 12th June 2020

Fantastic loan company

Able to access account easily and make extra payments successfully. Reviewed on: 12th June 2020

Highly recommended

As long i received in a short time a decision about making a loan, and took it after with a great APR, i can say I would recommend it to anyone needs a loan Reviewed on: 12th June 2020

Quick, easy and fair.

Ratesetter made getting a loan so easy and with a fair interest rate it makes payments easier to manage and affordable. I would easily recommend Ratesetter to family and friends. Thank you Ratesetter for helping me. Reviewed on: 12th June 2020

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