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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Amazing !

4
The loan process is easy and flexible, there’s none other like it. Brilliant! Reviewed on: 12th June 2020
Charles's avatar
Charles

Quick simple and friendly

5
Simple online application with with prompt decision thanks lendable Reviewed on: 12th June 2020
Graham Humphreys's avatar
Graham Humphreys

Great

5
Got best interest rate for my loan. Easy to manage. All payment history is visible online. Great service Reviewed on: 12th June 2020
Miro's avatar
Miro

Its so simple and easy!

5
I had to borrow some money for house renovation and other expenses, while I was turned down with certain firms Ratesetter has accepted me quite quick and they gave VERY good interest rate, if I ever need to borrow money again I will use Ratesetter as it is easy, smooth and professional service. Thank You Reviewed on: 12th June 2020
Cezary Pelka's avatar
Cezary Pelka

Freindly and efficient

5
I have had two personal loans with ratesetter and find there service very professional easy to use and quick decisions and funds great company to deal with Reviewed on: 12th June 2020
Stephen cadey's avatar
Stephen cadey

Simple, easy and quick

5
whole process is simple easy and quick Reviewed on: 12th June 2020
Liam's avatar
Liam

1sr class service from a 1st class company

5
From initial contact with Ratesetter, through to the management of my account & needs I have found Ratesetter to be completely professional at every level. At no point have I had to make contact to question or query any discrepancy on my account as none have ever risen. I trust in the Ratesetter name & will always have them at the front of my mind should I need any financial service. Refreshing to have faith in a financial institution. Reviewed on: 12th June 2020
Call an Broom's avatar
Call an Broom

great

5
simple to apply and receive loan within a week. Reviewed on: 12th June 2020
Woohoo's avatar
Woohoo

Simply great!

5
Such a straightforward, easy, and hassle free experience. Easy to access account details so you can check on your payments too. I’d definitely recommend RateSetter to friends and family looking to borrow money. Really good rates and an option for a payment holiday if you need one. It couldn’t be simpler! Reviewed on: 12th June 2020
Claire's avatar
Claire

Fantastic loan company

5
Able to access account easily and make extra payments successfully. Reviewed on: 12th June 2020
M bushell 's avatar
M bushell

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