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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Highly recommended

5
As long i received in a short time a decision about making a loan, and took it after with a great APR, i can say I would recommend it to anyone needs a loan Reviewed on: 12th June 2020
Alain's avatar
Alain

Quick, easy and fair.

5
Ratesetter made getting a loan so easy and with a fair interest rate it makes payments easier to manage and affordable. I would easily recommend Ratesetter to family and friends. Thank you Ratesetter for helping me. Reviewed on: 12th June 2020
John Canham's avatar
John Canham

Good interest rate, professional staff. Very happy.

5
Very efficient, had the loan for over a year now, no issues. Very happy. Reviewed on: 12th June 2020
Keith Delaney's avatar
Keith Delaney

Great and easy

5
Got a reply within a couple of minutes for a loan i applied for and got it the process was really easy and the website is easy to use iv recommended the site to many off my friends and family Reviewed on: 12th June 2020
Ash's avatar
Ash

Top end rates

5
Love it never had a problem and happy to have picked it Reviewed on: 12th June 2020
Kaine Hunter's avatar
Kaine Hunter

Loan

5
I recommended to my friends as a reliable company; all process was quick, no hassle Reviewed on: 12th June 2020
Bilal Daniela's avatar
Bilal Daniela

So easy to apply

5
I have had 2 small loans from ratesetter, the process is quick and easy, with money transferred effortlessly Reviewed on: 12th June 2020
Tiffers's avatar
Tiffers

Great customer service

5
I'm currently a client of RateSetter. I'm very much satisfied with their service and product. Reviewed on: 11th June 2020
Tariqul Alam Mohd's avatar
Tariqul Alam Mohd

Speedy money

4
I have an excellent credit score so borrowing £5000 in reasonable conditions was a simple formality. Reviewed on: 11th June 2020
Daniel B's avatar
Daniel B

Ratesetter

5
I would like to vote for Ratesetter because arranging my loan was very simple, I was given all the necessary information in a way I understood, the application was simple, straightforward and most importantly quick, I didn't have to wait long for a decision and the money was in my bank very fast, I dont get other emails bugging me too, in fact, I've been with them for almost a year now and think this is the first I've heard from them, overall, an excellent service... Reviewed on: 11th June 2020
Drew's avatar
Drew

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