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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Efficient, straightforward and b.s. free

Having used this service for awhile now, I can safely say that the process is very easy in comparison to other competitors. Communication between myself and ratesetter has been transparent, concise, jargon free and timely. Cannot fault them in anyway. Reviewed on: 11th June 2020

ratesetter is the best!!

fab customer service, so helpfull and understanding especially with the covid virus situation just now. thank u ratesetter!! Reviewed on: 11th June 2020

Quick, easy, no hassle

Very useful if your in a bit of a jam, or looking to go on a holiday because of the ease of use, no phonecalls required just a fast online process with a yes or no answer at the end, great stuff. Reviewed on: 11th June 2020

Good company

My experience with RateSetter is very good. No problem with aplication. Very good and helpful customer service. Reviewed on: 11th June 2020

Ratesetter

With just a quick search I found Ratesetter best suited my needs. It's site was easy to navigate to find the loan that best suited me for the time I wanted it. I wouldn't hesitate to use them again and have recommended them to loads of my friends. Reviewed on: 11th June 2020

Easy borrowing

Made it easy for me to borrow and very good rates Reviewed on: 11th June 2020

Excellent

Excellent service. No negative points yo point out. Reviewed on: 11th June 2020

Customer support

Excellent service .. professional and competent Reviewed on: 11th June 2020

Just What We Needed

Good rates, no hassle, no stress. Thank you Reviewed on: 11th June 2020

Easy, good, freindly service, very efficient

Easy hassle free loans, quick response, money into account within a few days, cant complain at all Reviewed on: 11th June 2020

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