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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter

From initial application, through vetting, receipt of loan and ultimately final payment, Ratesetter provided clear and concise information and excellent customer service. They never gave out my information to 3rd parties and treated me as a valued customer at all times Reviewed on: 12th June 2020

Fabulous

Very good rate and always there to help Reviewed on: 12th June 2020

RateSetter

Smooth, fast & reliable service who provided a loan to consolidate my finances and now my credit score has significantly improved! Reviewed on: 12th June 2020

Loan

The service was perfect, I didn't have any issue Reviewed on: 12th June 2020

Easy and Effective

The user experience both in terms of transparency and efficiency is refreshing. Reviewed on: 12th June 2020

Extremely happy with what RateSetter offered.

I am pleased with the credit I've borrowed from RateSetter. It was quick and easy to aply and the found were in my account in hours. I will definitely recommend! Reviewed on: 12th June 2020

Excellent

Used rate setter for 2 small loans. Very quick response, money in bank quickly. Never had a problem very satisfied Reviewed on: 12th June 2020

Quick and easy

Was so easy and fast and no hassle Reviewed on: 12th June 2020

Great borrowing servicd

Fast and reliable service if you want to bortow money. Reviewed on: 12th June 2020

Affordable, modern and convenient.

Me and my Husband needed a loan with little hassle to pay funds for our wedding in Cyprus and to give others with money towards them coming so they could afford to be at our wedding. Ratesetter was easy to use and convenient at the time with good repayment rates. Reviewed on: 12th June 2020

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