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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan provider with lower interest

Its the best loan provider in the UK best rate fast completion and friendly hopeful customer service Reviewed on: 5th April 2023

Great people and services

Made a huge difference to my life with the loan I took out. I would recommend in a heart beat Reviewed on: 5th April 2023

Excellent

Good customer service throughout the country one of the best loans providers Reviewed on: 5th April 2023

No stress

Very straightforward. Easy to navigate on website. Reviewed on: 5th April 2023

Quick and easy loan. No hassle

Had no issues, was really quick and easy. Reviewed on: 5th April 2023

Awesome lender

Professional and helpful lender.. Reviewed on: 5th April 2023

Professional, easy application process and excellent customer experience

Process from start to finish was clear with comprehensive guidance and information provided throughout. Decision making was prompt and supporting documentation clearly articulated the loan arrangements and associated costs. Couldn’t have been more professional or easy. Reviewed on: 5th April 2023

excellent service

Best loan provider with instant approval and easy to manage the account online. Reviewed on: 5th April 2023

Fast loans at a very competitive price

I'm fully satisfied with them as they are fast and highly competitive. Reviewed on: 5th April 2023

Excellent Company

Excellent Company, great customer service and easy to set up. Would highly recommend Reviewed on: 5th April 2023

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