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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very easy to deal with

I think the fact we have had no problems whatsoever with Ratesetter says it all! Reviewed on: 11th June 2020

App

Easy to use. Reviewed on: 11th June 2020

Hassle free

Superb service. Would recommend Ratesetter anytime. They have been brilliant Reviewed on: 11th June 2020

Worry free!

Totally Hassel free lending. The website is easy to navigate and they are always available to support you. Highly recommend. Reviewed on: 11th June 2020

Reliable hassle free

Reliable hassle free thanks rate setter For your reliable service Reviewed on: 11th June 2020

Very easy to use

Clear and simple interface and good customer service Reviewed on: 11th June 2020

Excellent

RateSetter were really easy to deal with, nothing was a problem. Great communication and customer service. Reviewed on: 11th June 2020

Great experience

Really easy great experience, Highly recommend Reviewed on: 11th June 2020

Good lenders. No hassle.

Decision made quickly, everything was seamless and easy and at a competitive rate. Reviewed on: 11th June 2020

Happy

Easy to access information about your account and make payments. Reviewed on: 11th June 2020

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