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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple and quick

Great service, super quick and easy. Reviewed on: 11th June 2020

Easy and straight forward online application

Been a customer for over 2 years and always go to Rate setter whenever I need a loan. Great company to have at your side. Reviewed on: 11th June 2020

Easy to use , good value

Fairly straight forward service which is always a plus Reviewed on: 11th June 2020

Really fast and easy

quick and easy process. Brilliant customer service. No problems at all Reviewed on: 11th June 2020

Easy application and great service

Would highly recommend ****. Simple and quick to apply and receive loan. Reviewed on: 11th June 2020

Great product and easy to use

Easy access to funds and easy to see and update payments. Been able to overpay with no issues Reviewed on: 11th June 2020

Excellent

Ratesetter are extremely helpful with excellent customer service. They were able to help me with a loan with a very competitive interest rate. My whole experience with RateSetter is one that recommended 100% . Reviewed on: 11th June 2020

Extremely satisfied with service

I have applied for two loans with ratesetter and each time have found the whole process straight forward, uncomplicated and hassal free. The loans have been completed in the comfort of my own home and the monies have been speedily available. The on-line service to keep check of payments is excellent also. Reviewed on: 11th June 2020

Quick helpful good loans and terms

Used RateSetter on several occasions excellent service for short term loans Reviewed on: 11th June 2020

Easy To Apply Very Helpful

Very easy to apply online, we decided to extend our loan which was easy to do online. However I’m one of those people who like to speak to someone to confirm it’s all correct and the phone service was superb! Would highly recommend Reviewed on: 11th June 2020

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