Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Reasonable and affordable

My experience with ratesetters has been great. I got a quick response after applying. The interest rates are not high. They have great reviews. The repayments are affordable. The customer service department are helpful and friendly. It was easy to contact them and speak with them. Highly recommend. Reviewed on: 11th June 2020

Good service without fuss

The company is easy to deal with and responds quickly to any inquiry. Reviewed on: 11th June 2020

Easy to understand, honest and easy to process.

I found the whole application process easy and straightforward, and the results very quick. Loan decision was made quickly and money was transferred quickly and easily. Reviewed on: 11th June 2020

Wouldn't choose anywhere else.

Quick, easy service. Straightforward process with no unnecessary complications. Reviewed on: 11th June 2020

Highly Reliable Company

Excellent loan company, low intrest rate from the start carried on until the end, quick and very easy to set up, no hidden fees, excellent online set up for extra payments & readjusting your direct debits to suit your needs! Would Highly recommend Reviewed on: 11th June 2020

Excellent company

An excellent company with a simple application process. Very easy and uncomplicated to apply for a loan. I felt very confident with the professionalism and support offered. I would definitely use again and recommend to family and friends. Reviewed on: 11th June 2020

Quick & easy

A good experience - quick & simple Reviewed on: 11th June 2020

Fast and reliable

Rate setter has been amazing with my loan. I’ve applied for a loan and they’ve offered it straight away. Flexible and trustworthy, I would recommend them without a doubt . Thank you Rate Setter . Reviewed on: 11th June 2020

BANGERS AND MASH

Ratesetter over repeated years have helped me through tough times and because of that have now turned them into flourishing times. Highly recommend to anyone. For loans and investments. Reviewed on: 11th June 2020

Credit Score unaffected by application and excellent interest rates

The interest rate for the loan was the best that I could find on price comparison sites, and I was guaranteed that my credit score would not be affected even if I was not accepted for the loan Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Personal Loan
from Novuna Personal Finance 4.89 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub