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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Nice easy application

I used this to clear off a previous loan at a better rate and using ratesetter was very simple. The loan info was clear and the application was easy. I had the money in a timely manner and no issues so far. Would wholely recommend. Reviewed on: 11th June 2020

Simple and easy

Can't explain about this service, does exactly what it says and no hidden charges. Interest rates are really low. Would use again and have recommended to many friends Reviewed on: 11th June 2020

Very happy with their services

Easy and straightforward! It’s the second time I’m using RateSetter for a personal loan! I recommend for everyone! Reviewed on: 11th June 2020

Great service

I have used rate setter for 2 loans, both times were very quick on the application and getting the money I needed. Brilliant service Reviewed on: 11th June 2020

Easy to apply for and low interest rates.

Have had no problems with applying for loans and have been given a fast service when needing quick and low interest loans. Highly recommended and five star devices. Reviewed on: 11th June 2020

Quick, easy and very competitive

Since discovering RateSetter it is now my go to service if I need short or long term lending. I have been happy with both loans I have taken out and love the fact that you can pay back all of it sooner than originally planned and have no penalty. Reviewed on: 11th June 2020

MR

last three year I have great experience with raatsaller Reviewed on: 11th June 2020

Feedback

Straight forward, easy to apply, application went through quickly. Reviewed on: 11th June 2020

Very easy to apply

Easy to apply and track you money at any time Reviewed on: 11th June 2020

Simple, easy and quick

I initially had a ratesetter loan, I then made an application for a new loan. It was so easy to switch up my previous loan and borrow more - you might see this as standard but I’ve dealt with so many large companies that can’t get their own ducks in a row. The only reason I haven’t given a full 5 star review is because the payment holiday option during this challenging time hasn’t been the most forthcoming or accommodating for personal needs. It seems there’s one blanket approach for all. Reviewed on: 11th June 2020

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