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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply ,got pre approved for peace of mind

All good ,easy to apply and got money into account without any hassles Reviewed on: 11th June 2020

Good rates, quick and friendly

Very good rates on thier products, i like that it is a peer to peer lending service and dont feel like the bank is taking all your money. Friendly staff who are very knowledgeable when you ask questions. Reviewed on: 11th June 2020

RateSetter review

Fast and efficient is how i would describe RateSetter. I've received such great service from this company. I'm a very satisfied customer. Reviewed on: 11th June 2020

Simple and Easy

Took loan with rate setter who provided immediate response at competitive rate and highly professional service. Kept me informed of status of application all the way through and did not hassle or bother me during the loan period. Reviewed on: 11th June 2020

Brilliant

I got a loan from rate setter to purchase a car, I like how I can keep track of my payments and see the total balance which is left to pay it makes me feel good to know that I am paying it off and I will look at getting another loan after this one to get my kitchen renovated Reviewed on: 11th June 2020

Excellent

Great customer service, very happy Reviewed on: 11th June 2020

Easy

Easy to manage with the online account tracking my payments so I know where I’m at with my payments Reviewed on: 11th June 2020

Very good

Good service, quick answer, good interest rates. Really happy customer. Reviewed on: 11th June 2020

The perfect company for a loan.

Always had great service with Ratesetter, any queries or requests are answered really quickly. Will be my go to company for any future loans. Reviewed on: 11th June 2020

First class

A really good loan provider with excellent rates and a hassle free service Reviewed on: 11th June 2020

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