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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

A Very Competent Company

5
Applied for two loans at separate times and the process was smooth and painless. Excellent interest rate. Extremely good customer service with queries. Reviewed on: 11th June 2020

Easy process

5
Great company for a loan. Smooth process no issues Reviewed on: 11th June 2020

Great service

5
Great service, affordable and customer service is excellent Reviewed on: 11th June 2020

Great, Quick Service

5
Iv used RateSetter twice for loans’s and each time it has been such a straight forward quick process with a really low interest which I was able to pay back easily each month. Would definitely recommend! Reviewed on: 11th June 2020

Great service

5
Needed personal loan. Easy online documents. Quick phone call and money approved with payments I’m happy with. Highly recommended. Reviewed on: 11th June 2020

Excellent service

5
Always been very helpful when I have needed urgent cash, very good service. Reviewed on: 11th June 2020

Fast response

5
I have used Rate setter a few times now and always found there service fast and reliable. I also like that you can log onto your account and see what payments have been made and how much left there is to pay off. Reviewed on: 11th June 2020

Fast and hassle free

5
I needed money, I contacted RateSetter and I got them. Simple as it sounds. Try yourself - you would not believe... Reviewed on: 11th June 2020

Trust

5
Reliable, easy to apply you can trust them... Reviewed on: 11th June 2020

Fast and friendly service

5
I can definitely recommend Ratesetter as the whole experience was quick easy and user friendly. Will definitely use them again in future. Reviewed on: 11th June 2020

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