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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Trust

Reliable, easy to apply you can trust them... Reviewed on: 11th June 2020

Fast and friendly service

I can definitely recommend Ratesetter as the whole experience was quick easy and user friendly. Will definitely use them again in future. Reviewed on: 11th June 2020

Quick easy and efficient

I had a great experience with Ratesetter. It was quick, easy and the rates were excellent! Top marks Reviewed on: 11th June 2020

Best loan experience

This was my best loan experience ever! Easy to set up, quick, great communications and easy to manage my account. Reviewed on: 11th June 2020

I recommend RateSetter as fast service and prompt

I recommend RateSetter=fast=prompt Reviewed on: 11th June 2020

Very happy customer!!!!

Easy to apply, easy to use, had absolutely no problems and everything has run smoothly. Been with them for a couple of years now. Definitely one of the better lenders. Reviewed on: 11th June 2020

Fair place to borrow

I've used the loan for a medical operation which was life saving but weren't going through NHS so it should have been self paid. I was short of money and so much in stress. The process of applying was very easy and It was successful. I can't explain how much I've been thankful for this loan, and the money was in my account the next day. It's now almost a year since my operation and never missed a payment even in lock down. The total money I need to give back is very fare, and honestly if in future I need to get another loan I will definitely use Ratesetter. Reviewed on: 11th June 2020

Quick and simple

So easy and straightforward and adjusting any details is a doddle. Would definitely consider for future loans etc Reviewed on: 11th June 2020

RateSetter very helpful and fast great experience

Fast, helpful and very efficient. Very glad I chose RateSetter Reviewed on: 11th June 2020

Great to deal with

I found ratesetter really easy to deal with. When I needed help getting my motorbike they were there to help. I would recommend them to family and friends. Reviewed on: 11th June 2020

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