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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and Easy

I found when I first got my second Ratesetter loan that it was quick and easy to apply and I received the money very promptly. Since taking out my loan I find it easy to make additional payments. Reviewed on: 11th June 2020

Brilliant

Can't praise the service enough, easy to apply, easy to navigate, and fair conditions too. Reviewed on: 11th June 2020

Quick easy simple and fair

Easy to navigate and quick and simple decision Reviewed on: 11th June 2020

Really good

Easy to apply, good rates. Would recommend a lot Reviewed on: 11th June 2020

Outstanding

Plain and simple needed money quick took less than 24 hours intest paid back very good will definitely use again diret debit so hassle free Reviewed on: 11th June 2020

Great

Quick easy setup. I recieved my loan the next day with a good interest rate and have had no issues. Would reccomend. Reviewed on: 11th June 2020

Amazing company

Where good service good rates off credits Reviewed on: 11th June 2020

Quick, simply with online transparency

I found there customer service great, process was quite and easy but it’s the online account that is the icing on the cake. I can see exsacly where by account is at real time, make additional payments all online in quick simple steps, meaning I know where I’m up too and what I’m doing, Reviewed on: 11th June 2020

Fantastic service

Easy to use website with detailed information provided and fantastic customer service. I can’t recommend rate setter enough Reviewed on: 11th June 2020

Great service

No problems, easy and simple to use the service Reviewed on: 11th June 2020

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