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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Hassle free

5
Ratesetter were so professional and helpful throughout my application. No pressure, and they made the whole process so simple and stress free. Reviewed on: 11th June 2020
michael illman's avatar
michael illman

RateSetter

5
RateSetter has been amazing for me, really helped me put of a bind and the interest rates are really good. Would definitely and have recommended to friends and family. The customer support was amazing when I had to call them as well. Christopher Inight Reviewed on: 11th June 2020
Chrisxross's avatar
Chrisxross

Good feedback

5
Its good service and very help full Reviewed on: 11th June 2020
Fesseha 's avatar
Fesseha

The best and easiest way for a loan

5
All it took was 10 mins and I had a decision Very very competitive rates and superb customer service All in all a superb company Reviewed on: 11th June 2020
Gavin's avatar
Gavin

Great

5
Awesome brilliant fantastic superb Reviewed on: 11th June 2020
B Cole's avatar
B Cole

Very Easy

4
Easy, simple & friendly - nothing further to add Reviewed on: 11th June 2020
Jamie Ashwell's avatar
Jamie Ashwell

Excellent

5
Really easy application process, great loan rate and will definitely use again in future. Reviewed on: 11th June 2020
Robert 's avatar
Robert

Credit

5
Good clear, quick. I don't have any problem. Easy to understand on website Reviewed on: 11th June 2020
Rafal Gula's avatar
Rafal Gula

Excellent service

5
A number of loans with ratesetter. No fuss quick response . Funds available in my account within days. Will carry on using ratesetter. Reviewed on: 11th June 2020
Darren's avatar
Darren

Very helpful company to deal with.

5
I have had a Ratesetter loan for approximately 3 years now. I started with a loan, paid quite a bit off and then topped my loan up again after a fairly large purchase. Ratesetter were excellent during the process of reducing my old loan and adding a few more thousand for my new loan. Simple to use online account. Reviewed on: 11th June 2020
Mike Williams 's avatar
Mike Williams

Review RateSetter: Loans now

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