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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Hassle free

I've had a hassle free loan with easy online account managing. No issues during covid 19. Emails 'keeping me updated' would more than definitely recommend as a company Reviewed on: 11th June 2020

Easy peasy

Borrowing made easy, the slide bars make it clear how much you'll pay back over your desired time frame and amount borrowed. Reviewed on: 11th June 2020

No fuss lending at a competitive rate

I found the best rate with Ratesetter by far. The application process was easy and money transferred quickly. Hassle free and I can login to my account online and make overpayments whenever I want. Reviewed on: 11th June 2020

Easy and fair

Loan at an excellent vs traditional lenders. Easy to use and quick. Reviewed on: 11th June 2020

Easy to deal with, good service

The process is simple, website easily navigated. Really good experience. Reviewed on: 11th June 2020

excellent company

twice had a ratesetter loan and whole process was quick and efficient! totally recommend this company Reviewed on: 11th June 2020

Great

Very easy to invest and take out a competitive loan, I would recommend Reviewed on: 11th June 2020

Always happy with RateSetter.

RateSetter helped me in my really hard times. Thank you Reviewed on: 11th June 2020

Great place fir a loan

Very affordable place to get a loan, I have used them a couple of times now and have found them very helpful. Reviewed on: 11th June 2020

I do really recommend this company

Quick service, easy to complete, low %... I’m really happy with them. Reviewed on: 11th June 2020

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