Business user insights
Guides, top tips and insights tailored to individuals working within the financial services industry, helping you to create better outcomes for your clients.
Takeaways from the FCA’s Consumer Duty review in payments
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Business guides
Takeaways from the FCA’s Consumer Duty review in payments
5th November 2024 by Darryl
Insights from our recent savings webinar
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Financial insights
Insights from our recent savings webinar
18th October 2024 by Darryl
How to use customer feedback to improve service
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How to use customer feedback to improve service
11th September 2024 by Darryl
Building Societies in 2020: Banking on broker satisfaction?
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Industry news
Building Societies in 2020: Banking on broker satisfaction?
27th August 2024 by Smart Money People Team
How customer reviews help companies to learn more about their audience
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How customer reviews help companies to learn more about their audience
6th August 2024 by Darryl
How to share customer feedback with senior managers
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Business guides
How to share customer feedback with senior managers
25th March 2024 by Darryl
Five ways to share rave reviews about your company
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Business guides
Five ways to share rave reviews about your company
20th March 2024 by Darryl
How often should you ask for customer feedback?
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Business guides
How often should you ask for customer feedback?
21st February 2024 by Darryl
How complex are bad credit mortgages?
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How complex are bad credit mortgages?
30th August 2023 by Smart Money People Team
Does brand matter to mortgage brokers?
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