Business user insights
Guides, top tips and insights tailored to individuals working within the financial services industry, helping you to create better outcomes for your clients.
FCA's Consumer Duty priorities for the rest of 2024/25
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FCA's Consumer Duty priorities for the rest of 2024/25
16th December 2024 by Darryl
Why you should invite customers to leave reviews
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Why you should invite customers to leave reviews
16th December 2024 by Darryl
How customer reviews can help with SEO
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How customer reviews can help with SEO
3rd December 2024 by Darryl.png)
Business article: Is embedded insurance the key to unlocking customer loyalty?
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Business article: Is embedded insurance the key to unlocking customer loyalty?
18th November 2024 by Guest author.png)
Takeaways from the FCA’s Consumer Duty review in payments
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Takeaways from the FCA’s Consumer Duty review in payments
5th November 2024 by Darryl
Insights from our recent savings webinar
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Financial insights
Insights from our recent savings webinar
18th October 2024 by Darryl
How to use customer feedback to improve service
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How to use customer feedback to improve service
11th September 2024 by Darryl
Mortgage Lender Benchmark H2 2023: The results
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Industry news
Mortgage Lender Benchmark H2 2023: The results
27th August 2024 by Darryl
Building Societies in 2020: Banking on broker satisfaction?
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Industry news
Building Societies in 2020: Banking on broker satisfaction?
27th August 2024 by Smart Money People Team
How customer reviews help companies to learn more about their audience
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