Business user insights
Guides, top tips and insights tailored to individuals working within the financial services industry, helping you to create better outcomes for your clients.

Is the industry ready for the final Consumer Duty deadline?
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Industry news

Is the industry ready for the final Consumer Duty deadline?
14th May 2024 by Darryl
How to share customer feedback with senior managers
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Business guides

How to share customer feedback with senior managers
25th March 2024 by Darryl
Five ways to share rave reviews about your company
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Business guides

Five ways to share rave reviews about your company
20th March 2024 by Darryl
How often should you ask for customer feedback?
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Business guides

How often should you ask for customer feedback?
21st February 2024 by Darryl
Do BDMs still play a valuable role in today's mortgage industry?
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Industry news

Do BDMs still play a valuable role in today's mortgage industry?
22nd January 2024 by Darryl
Five potential financial services trends in 2024
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Industry news

Five potential financial services trends in 2024
18th January 2024 by Darryl
How complex are bad credit mortgages?
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How complex are bad credit mortgages?
30th August 2023 by Smart Money People Team
Building societies vs banks: Analysing customer feedback
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Industry news

Building societies vs banks: Analysing customer feedback
5th September 2022 by Smart Money People Team
Does brand matter to mortgage brokers?
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Does brand matter to mortgage brokers?
5th September 2022 by Smart Money People Team
What impact will technology have on mortgage brokers?
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Industry news
