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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 6,810 reviews, last reviewed 20th Jun 2026
43% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026
Sally S's avatar
Sally S

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6810)

Warm welcome good service, and money at hand.

5
Warm welcome good service, and money at hand. Reviewed on: 29th October 2025

Very happy to be one of your customers in the Bishop...

5
Very happy to be one of your customers in the Bishops Stortford Branch. We like having passbooks so we can easily and physically see our savings Reviewed on: 29th October 2025

Friendly and helpful, never no problems

5
Friendly and helpful, never no problems Reviewed on: 29th October 2025

Reinvestment of maturing ISA with additional funds

5
Sophia Nuttall was friendly, pleasant and a good listener. She understood what I wanted to do quickly and responded competently and clearly. Reviewed on: 28th October 2025
John W's avatar
John W

Bishops stortford Overall great customer service

5
Overall great customer service any time I come in Reviewed on: 28th October 2025

Always a pleasure at bishops Stortford

5
Staff are very welcoming, always good at answering any questions Reviewed on: 28th October 2025

Have been a member for years and today came into the...

5
Have been a member for years and today came into the Colchester branch to get my book updated. I don't come in as often now but I love the customer service. I really like the fact that I can call up and speak to a real person and not a robot. Reviewed on: 28th October 2025

Everyone kind and patient - Kendra explains things c...

5
Everyone kind and patient - Kendra explains things clearly and well, I can't manage technology. Reviewed on: 28th October 2025

Fab service, polite helpful answered queries

5
Fab service, polite helpful answered queries Reviewed on: 28th October 2025

Regular visitor to Bishops Stortford Branch - Kendra...

5
Regular visitor to Bishops Stortford Branch - Kendra very helpful, helping me with my many accounts. Reviewed on: 28th October 2025

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