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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7178 reviews)

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4.83

Based on 7,178 reviews, last reviewed 8th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7178)

Really helpful customer support assistant who dealt...

Really helpful customer support assistant who dealt with my query kindly and efficiently Reviewed on: 20th January 2026

I regularly visit the Halstead branch of the Saffron...

I regularly visit the Halstead branch of the Saffron Building Society and always find the staff friendly and efficient. I also drive elderly and disabled neighbours there to do their banking and the staff are always very patient and accommodating, especially Mr Sam Smith, who is very often on the front desk. In this digital age, it is great to still have a traditional building society nearby. Reviewed on: 19th January 2026

Florrie Gray

With assistance from Florrie Gray, a difficult online issue was resolved quickly and promptly. Florrie was very professional, patient and friendly throughout this process, making it the issue more easily manageable. Reviewed on: 19th January 2026

I like the fact that there is now a branch in Braint...

I like the fact that there is now a branch in Braintree and I don't have to bounce around in between places. Reviewed on: 19th January 2026

Resetting online access

I had to call Saffron after my account was locked, as I had got the password wrong. I spoke to Ali, who reset it for me and offered to stay on the line while I tried to log in again. I didn't take him up on this and predictably got something wrong again. When I rang back I was surprised to speak to Ali again - it's pretty rare to speak to the same person twice on helplines. He was very patient in explaining clearly what I needed to do and making sure that it worked this time. Reviewed on: 19th January 2026

Polite, welcoming, informative and efficient.

Polite, welcoming, informative and efficient. Perfect monday morning call achieved what i needed to and more within just a few minutes Reviewed on: 19th January 2026

Issue linked to a password for a new account speedil...

Issue linked to a password for a new account speedily resolved by Abbie. Everything is now as per my wishes. Reviewed on: 19th January 2026

Jodie was patient and extremely helpful.

Jodie was patient and extremely helpful. She helped me navigate the security system and helped me to choose my personal andwers Reviewed on: 17th January 2026

Always an excellent experience in the Bishops Stortf...

Always an excellent experience in the Bishops Stortford Branch. Reviewed on: 17th January 2026

All good

Great interest rates, and great customer service. Jean-Paul Baya very helpful when I called Reviewed on: 16th January 2026

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